[About shipping to the United States] ・ From August 1, 2021, the shipping fee will be increased from 2,300 yen to 3,000 yen. ・ For purchases of 25,000 yen or more, the shipping fee will be discounted by 700 yen. * Please note the order page as the discount will be applied automatically.
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For details on the latest status concerning the acceptance of mail items destined to countries and territories worldwide and information about delivery delays of mail items and other matters,please click here.
A:When shipping within Japan, free shipping is available for a total of 10,000 yen. (excluding tax.) However, if the total price of health food and cosmetic goods only is more than 3,000 yen (excluding tax), free shipping is available for those items. Please contact us before ordering ([email protected]).
A:If the product is returned for any reason other than damage to the product or delivery of the wrong product, the return shipping fee will be covered by the customer. Due to the nature of the product, it is not possible to return or exchange items that have been opened or partially used.
[Return address] 〒708-0393 194 Kagamino-cho, Tomata-gun, Okayama Prefecture Yamada Bee Farm
A:Royal jelly is a food that contains as many as 40 nutrients, including proteins, carbohydrates, fats, other vitamins and minerals. It is known that a supplement of nutrients that cannot be supplied by diet can help maintain health.
Propolis is a natural substance produced by honeybees from the sprout and resin of plants, and is used to fill the nest entrance and gaps to protect the hive and their health. It contains cinnamic acid derivatives such as artepiline C, as well as flavonoids, and is known to help maintain human health.
A:Because it is a health (supplementary) food, we think that it is safe to have it. However, Some pregnant women (nursing) get physically unstable., so please drink while watching the condition and adjusting the amount. If you have any concerns, we recommend that you consult your doctor.
A: [Children 0 to 6 years old or younger] It is best for children who are still in their growing stages to get nutrition from meals. I hope you can use it as a supplement. Small children can't swallow the pills themselves, so you need to watch over when your children are taken.
[Children between 7 and 15 years old] It is best for children who are still in their growing stages to get nutrition from eating. Small children can't swallow the pills themselves,so you need to watch over when your children are taken. Regardless of the age or physique of the child, we recommend that children start with one tablet at a time.
A:Bee larvas are said to help improve hearing. It is rich in protein, and also contains various nutrients such as unsaturated fatty acids and vitamin B2. This product can be used as a support for daily nutrition and health maintenance.
A:The bee larvas in this product are male bees that are not directly involved in nectar or honeybee breeding. In addition, we do not disturb ecosystem because we do not collect in large quantities. Please enjoy at ease.
A:In rare cases, takking propolis may cause eczema, itching, or a temporary hypersensitivity reaction. If you are worried about allergies, start with a small amount and increase gradually. If you have an allergy, stop taking it and consult your doctor.
A:It is said that infants under one year of age have low resistance and should avoid natural vegetables such as raw vegetables. In that sense, honey is a natural food that does not add heat, like raw vegetables, so avoid eating it directly.
A:Crystals are caused by the solidification of glucose around pollen in honey. Since honey is natural, even if it is the same honey source plant, the easiness of crystallization varies depending on the weather, temperature, humidity, honey collecting place, bee condition and storage condition on the day of honey extraction.
≪Supplement≫ Easy crystallization
・ The more micronutrients such as pollen, the easier it is to crystallize
・ The ratio of glucose to fructose tends to crystallize as the amount of glucose increases
・ It is easy to crystallize when the storage temperature is around 14 degrees (11 degrees to 15 degrees)
A:Please be assured. We conduct antibiotic tests and pesticide tests to deliver only those that have proven safe. Inspections are performed by the company and public third-party analysis institutions. For pesticides, we conduct more than 300 pesticide tests.
A:Even though the honey is of the same type, the color and flavor will definitely differ depending on the timing and location of the honey. Also, depending on the time of collection, there may be differences in color, and there may be some differences in sugar content. In order to enjoy the blessings of nature, we only remove garbage and impurities from the collected honey and do not process it at all. However, we have set standards for color and sugar content for each honey in order to deliver a certain quality to our customers. Please be assured that we only deliver honey that meets the standards.
A:If you add a foaming agent (synthetic surfactant), you may think that it is polished due to foaming. So we do not use it. You can brush your gums and teeth firmly, and if you drink tea immediately after use, it will not make you feel bad.
[RJ series] Maintains healthy skin condition according to age. Skin care series for normal to dry skin. With high moisturizing power, it mainly responds to skin problems peculiar to dry skin such as dry skin.
[RJ Excellent Series] While maintaining a healthy skin condition according to age, we actively approach skin problems due to aging. Skin care series for skin problems with aging. With high moisturizing power and aging care, aging and sagging due to aging, wrinkles due to drying are less noticeable.
A:The whitening effect is the same. Both whitening active ingredients are a type of vitamin C derivative that act on the mechanism of melanin production and suppress melanin production. Furthermore, VC Ethyl, which is included in "Medicinal RJ Essence EX", has a collagen-producing effect and is a whitening active ingredient suitable for aging care. If you have skin problems due to aging, "Medicinal RJ Essence EX" is recommended.
A:It doesn't mean that you shouldn't use it in the morning, but if you use it in the morning and then apply makeup, the pack's membrane will interfere and the makeup may not be finished as usual. If you do make-up after using in the morning, please wait a while and check the condition of your skin before applying.